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Purchasing Art For Sale

  • What is the process for buying art on Bidgala?
  • Why is your website in USD if you are Canadian-based?
  • Where can I find information on my present and past orders?
  • Why is Bidgala the best website to buy art from?
  • Why are your prices lower than other art websites?
  • How am I supporting artists by purchasing on Bidgala?
  • How does Bidgala’s community help me as a buyer?
  • What is the 100% money-back guarantee on art for sale?
  • What happens if I buy art and it is damaged or different from advertised?
  • What happens if I purchase art and it is lost?
  • How is artwork shipped?
  • How long will it take to receive my order?
  • When will I be charged for the artwork I purchase or bid on?
  • Are artworks already framed?
  • What countries can artworks be shipped to?
  • What if the artist doesn’t ship to my region?
  • What about taxes and duties?

Selling On Bidgala

  • Why is Bidgala the best website to sell my art on?
  • Who can sell on Bidgala?
  • How do i go about selling my art on Bidgala?
  • How & when do I get paid when I sell my art?
  • What is Stripe & how does it work?
  • Why do you use Stripe?
  • What types of visual arts can I sell on Bidgala?
  • Can I sell my digital art?
  • How do you market my artwork and find a client base?
  • The amount of profit I made was correct but the total transaction amount was lower than I expected.
  • Where is my profile and how do I use it for my career?
  • How can I get more exposure with your platform?
  • What are your fees or commissions?
  • Why do you take commission on shipping?
  • What must I do to fulfill my orders?
  • Can I sell my art on your website if I also want to sell it elsewhere?
  • What does it mean when someone sends me an “offer” on my art?
  • How will I know when I sell my artwork?
  • How does artwork get from artist to collector?
  • If a customer requests a refund, what will happen?
  • A buyer is returning artwork, how do I give a buyer a refund?
  • If the customer files a dispute with their bank, what will happen?
  • My country is not supported on Stripe.

Design Professionals

  • Who qualifies as a design professional?
  • What added features do I get if I am a design professional?
  • How do I get discounts as a design professional?
  • How can I apply to be a design professional?
  • How can I contact you for VIP support as a design professional?

Referral Program

  • How does the referral program work?
  • How do I refer my friends?
  • Where can I find the Referral Program?
  • How much money do you donate for credits?
  • Which charity do you donate to?

Visual Arts Community

  • What are follows?
  • What are Chats?
  • How can I chat with other users?
  • How can I find an artist’s profile?

General

  • Who founded Bidgala?
  • Where is Bidgala Based?
  • How do I Contact Bidgala as a Buyer or Seller?
  • How do I start or stop receiving artist community emails from you?

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